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KARAT CANVAS

Help & Support

A little help with your next collection.

Updated 26 October 2026

Start with a complete photograph

Include every piece you want in the final image. Keep chains, clasps, hanging beads, both earrings and each item in a set inside the frame. Sharp, even lighting makes selection easier.

Choose the right style

Preserve details keeps the camera angle and arrangement of your selected source pixels. Choose a top-down source for a flatlay. Separate AI photographic styling can create new scenes and worn poses when enabled; it can alter fine details and must be compared with your original. Selecting a reference card does not reveal hidden parts or guarantee an exact new pose.

Check the cutout

Zoom in around small stones, fine links and enclosed gaps. Use the keep and remove tools, compare with the original, and confirm the complete piece count before saving.

Sign-in emails

Open the newest sign-in email and press Continue to Karat Canvas. Links are single-use. If it has already been used, request a new email from the sign-in page.

Contact support

Write to [email protected] for help with your account or a result.

KARAT CANVAS

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your next collection.

Sign in to save your jewellery photos privately and return to them anytime.

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